Refund Policy

At Mr. Squeak Mobile Detailing, we are committed to providing high-quality detailing services and ensuring customer satisfaction. If you are not fully satisfied with your service, please review our refund policy below:

1. Service Satisfaction Guarantee

• If you are unhappy with the results of your detailing service, please notify us within 24 hours of the completed service.

• We will offer a free re-service to correct any issues where applicable.

2. Refund Eligibility

Refunds may be considered under the following conditions:

• The service was not delivered as agreed (e.g., appointment cancellation without rescheduling).

• You cancel your appointment at least 24 hours in advance.

• A quality concern was brought to our attention, and a re-service is not possible.

3. Weather-Related Cancellations

• Services may be postponed or rescheduled due to poor weather conditions (e.g., heavy rain, thunderstorms, extreme heat).

• If a service cannot be completed due to weather, we will work with you to reschedule at no extra charge.

• Refunds will only be considered if rescheduling is not possible within a reasonable timeframe.

4. Non-Refundable Situations

We do not offer refunds for:

• Missed appointments without 24 hours' notice.

• Services where issues were not reported within 24 hours.

• Results affected by pre-existing damage, excessive stains, or customer-provided equipment or conditions (e.g., lack of water access if required).

5. Refund Process

• Approved refunds will be processed using the original method of payment within 5–7 business days.

• In cases where a refund is not possible, a credit for a future service may be issued.